1. T/T Direct transfer (Telex Transfer) (Full one time payment on deposit)

2. LC (Letter of Credit) (30% Deposit)

1. Citibank of America 

2. National Bank of Egypt (Shanghai Branch)

The Sinoalex Call Center & Collaboration Department is located in Athens, Greece.

Shanghai, China

Athens, Greece

Cairo, Egypt

Riyadh, Saudi Arabia

Yes, we offer custom production for your specific requirements, quality, and budget.

The Bill of Quantity is a document that lists all the items, quality, materials, dimensions & labor needed to complete the project.

Yes we have participated in trade shows & exhibitions in Greece, China, Egypt and in 2024 we’ll participate in Saudi Arabia & Dubai.

Yes we offer samples and sample rooms at the expense of the client. If the client wants to move forward, then we reimburse the cost of the samples from the final order.

Yes

Yes, we ask for a 30% deposit on the order. This is Negotiable.

Mainly Hotel, Residential & office furniture, like beds, sofas, desks, chairs, bathrooms including flooring, ceiling, walls, & lighting fixtures. We offer turnkey solutions so we can supply everything based on the requirements of the project including installation. Keep in mind, we don’t have to do everything, even a portion of the project will be good to work with. iption goes here

Yes, all major projects are done this way, we will sign a contract that mentions all technical & financial aspects and any other necessary details for the agreement of all parties involved.

We manage all Handling & Legalizing of Documents so after the goods are successfully loaded & sent to the port or airport, we issue all necessary documents for shipment. Such as Bills of lading, Airway bills, invoices, Packing lists, insurance bills, & certificate of origin to name a few and any other documents depending on destination requirements.

No, we don’t have exclusivity agreements with any geographical area.

The general process starts with approving plans with the client, confirming design, colors, quantity, & dimensions. After that, the factory starts buying raw materials needed for producing the plans using cutting edge technologies. We monitor production but third parties are welcome to join if the client requires it.

All is according to clients requirements, mainly we pack with foam/bubble wrap, then in cartons and wooden chassis, or totally wooden boxes, depending on the product ( glass, fabric, etc.)

All certificates can be provided according to clients requirements.We manage all Handling & Legalizing of Documents so after the goods are successfully loaded & sent to the port or airport, we issue all necessary documents for shipment. Such as Bills of lading, Airway bills, invoices, Packing lists, insurance bills, & certificate of origin to name a few and any other documents depending on destination requirements.

We can provide warranty from 1-5 years depending on the product. Extending warranty is negotiable.

Yes. We perform inspection 3 times, at the beginning, middle & end  of production, and provide a report and full set of photos.. Clients are welcome to visit with us for inspection, we have a  highly skilled team visiting the manufacturers for pre-packing inspections where products will be documented & tested.

During Production Inspection: 

We allow the products to reach the desired level of quality to be ready for immediate shipment. Any product defects will be identified as early as possible and addressed on site with inspection reports including details of all the quality issues, no matter how small.

PSI: Pre-Shipment Inspection:

We verify that the shipment of goods meets the specifications and requirements. Once the goods are packed, we make arrangements for loading on freight containers and trucks to be transported, and we oversee the loading process ensuring proper packing & loading to guarantee transportation safety.

Benefits of conducting an expert furniture Inspection:

We visually inspect products against CAD design sketches & samples, for aesthetic compliance and check for defects related to dimensions, discolouration, finishing, scratches, warping, and any other visual imperfections.

Lab Tests include flammability & fire resistance tests, chemical tests for lead content in surface coatings (Pentachlorophenol & Formaldehyde in composite wood products)

Inspection Team:

Checks for appearance & aesthetic of the goods, fabric, printing, gaps, screw holes, hardware, glass, plastic, mirror & foam, carton size, weight check, moisture, loading test. 

Auditor: 

Carries out a product audit that checks to analyze the lifespan of the products and assess their current condition. Identifies risks, determining appropriate controls that address risks & design substantive procedures. 

 We perform inspection 3 times, at the beginning, middle & end  of production, and provide a report and full set of photos. However if a client asks for a third party inspection (SGS, TUV ETC.) it can be arranged, at the clients expense.All goods are produced at the clients required standards. Any certification or code is followed accordingly. 

Yes, payment can be wired to our bank account.

Product prices are generally valid for 30 days but can be valid for more. Shipping costs change day by day, most shipping companies will give a 30 day quote. If you need to ship on the 31st day that price may change. So we will always inform you how long that price is valid for. 

Yes

No, this is why we perform inspection 3 times, at the beginning, middle & end  of production. Clients are welcome to visit with us for inspection, we have a  highly skilled team visiting the manufacturers for pre-packing inspections where products will be documented & tested. 

Yes

This depends on the quantity and the items, but mainly a few days.

For furniture we ship from Guangzhou or Shenzhen port. For Raw materials & industrial equipment we ship from Tianjin port of Qingdao port to your desired port.

Furniture: This depends on the product but on average 20-30 days for production.

Industrial: This depends on the product but on average 45-60 days for production.

20ft & 40 ft shipping containers (TEUs and FEUs) (Twenty Equivalent Units and Forty Equivalent Units) 

Yes, we have a legal business license and annual return.

We can work on any space, the more, the better to be feasible and save shipping costs. Ideally 50+ rooms / 20+ full apartments or 3,000 square meters or more.

A legal document that describes what’s being shipped between the shipper and a logistics company, how much quantity there is and which destination it’s going to. It also proves you own or control the goods described.

All these are covered in the Letter of Credit (L/C). Your company is only a collaborator company. Sinoalex in China is liable for everything as the L/C will be opened to us. Insurance,  delays,  disqualified materials and anything extra are always covered in the L/C.

To quote you on a project we need the Bill of Quantity & the drawings/plans with dimensions, materials & quality required in PDF & DWG format files. 

If you don't have the Bill of quantity yet, you may send us the list of items needed. Keep in mind that sending us a list of items, you’ll be quoted on a per unit basis, for bulk prices we will need the required quantity of the item for your project. 

Another option is we send you our catalogues for you to choose what you want. Once you have chosen, you may tell us so we can send you quotes on the items.

Yes, we have completed the Ministry of Labor, Ramada Al Qassim Hotel & Suites in Bukayriyah & Crowne Plaza Al Salam Hotel in Jeddah.

Besides that, we’ve been in business for over 35 years and we pride ourselves in representing only the best companies in the world from brands like Marriott, to Kempinski, to even Intercontinental.

Yes

Sourcing Products & Raw Materials with verified suppliers that we’ve been working with for over 35 years.

Order Negotiation, Monitoring Production & Contract Finalisation, this step is confirming all technical, financial, & contractual matters with the supplier.

We Inspect the Finished Products, at this stage clients are welcome to visit with us for inspection (We perform inspection 3 times, at the beginning, middle & end  of production. Clients are welcome to visit with us for inspection, we have a  highly skilled team visiting the manufacturers for pre-packing inspections where products will be documented & tested.)

Logistics, Shipping & Documentation (Once the goods are packed, we make arrangements for loading on freight containers and trucks to be transported, and we oversee the loading process ensuring proper packing & loading to guarantee transportation safety)

Handling & Legalising Documents  (After the goods are successfully loaded & sent to the port or airport, we issue all necessary documents for shipment. Such as Bills of lading, Airway bills, invoices, Packing lists, insurance bills, & certificate of origin to name a few and any other documents depending on destination requirements)

On-site Installation (Upon request, our team of engineers & technicians is sent to the location to ensure products are properly installed & fully operational)